If your PDF export is failing, try these troubleshooting steps:
-
Check your browser — ResumeSnap works best on Chrome, Firefox, and Safari. Edge is also supported. Make sure your browser is updated to the latest version.
-
Disable ad blockers or privacy extensions — Some browser extensions interfere with PDF generation. Try disabling them temporarily.
-
Check your content — Very long resumes (3+ pages) can sometimes cause export timeout. Try reducing content or splitting into sections.
-
Try a different template — Switch to a different template temporarily and try exporting again. This helps identify if the issue is template-specific.
-
Clear your cache — Clear your browser cache and reload the page.
If none of these work, the issue may be temporary server-side. Wait a few minutes and try again. If the problem persists, contact us through the Help Center.